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Frequently Asked Questions

What size pot are the plants grown in?

All plants are grown and delivered in a 100mm diameter pot. 

Can I plant my Woodside grown plant directly into the garden or a feature pot?

We ensure all plants are a high-quality product and have a developed root system. Whilst the plant is still relatively young, we ensure all plants are healthy and viable so that they can be planted immediately into the garden, planter or an ornamental pot.

Where are the plants grown?

All plants are grown outdoors at our nursery site in Gloucester. We experience frosts during winter and therefore all plants are frost hardy unless otherwise indicated.

Am I able to order plants any time of the year?

We send plants throughout the year, however our plant stock will vary from season to season. The plants may be evergreen or deciduous, herbaceous or have been cut back during or following winter depending upon the species.

Does Woodside send plants throughout Australia?

We send plant orders to NSW, VIC, ACT and QLD. Currently we are unable to send plant orders to SA, TAS, WA and NT due to strict quarantine controls.

How will my Woodside plant order be sent?

All orders are dispatched using Australia Post. Deliveries are usually dispatched and received within 10 working days from time of ordering. You will be notified via email when your order has been dispatched. If for any reason you have not received your delivery within 10 working days, please contact us.

All plants are packed in a box with packing material to protect the foliage of the plant and prevent soil dislodging in transit. Your plants may need a good water upon arrival.

If you require your plant order to be sent to a PO Box please ensure you pick up the parcel as soon as it arrives to ensure the plants are received in the best possible condition.

What payment method can I use to order my Woodside plants?
Secure on-line payment can be made through our shopping cart with a credit card using the reliable Shopify payment gateway known as Stripe.
 
What delivery costs are associated with a plant order?

The delivery cost is calculated at the end of the check out and is calculated based on the size of the order. Delivery costs are a minimum $14.95.